Whether you have questions about opening an account, withdrawals, bonuses, or betting — you'll find all the answers here. Bajeey's support team is always ready to help.
Select your issue from the categories below — each one includes a detailed guide
Registration, Login, Password Reset & Profile Updates
18 GuidesDeposit via Mobile Pay, Nagad, Rocket, or bank transfer
14 GuidesWithdrawing Winnings, Timeframes & Verification Process
12 GuidesWelcome Bonus, Cashback, Free Bets & Promo Codes
10 GuidesUnderstanding Odds, Placing Bets & In-Play Betting Guide
22 GuidesAndroid & iOS App Download, Installation & Troubleshooting
9 GuidesIdentity Verification, Two-Factor Security & Account Protection
8 GuidesQuestions about Live Casino, slots, and table games
16 GuidesCreate your Bajeey account in just a few minutes
Open the Bajeey registration page. You can sign up with a mobile number or email address.
Enter your name, mobile number, and a strong password. You'll also need to provide your date of birth — you must be 18 or older to register.
Verify your number using the OTP sent to your mobile. If the code doesn't arrive, wait 60 seconds and try again.
Get a 100% welcome bonus on your first deposit — up to ৳10,000.
A quick overview of all payment options and processing times available on Bajeey
Having the Bajeey app on your phone makes deposits and withdrawals even more convenient. You can pay directly via Mobile Pay or Nagad from within the app — no need to open a separate browser.
The payment section of the app shows all available methods in one place, along with your full transaction history. If you ever have a question about a specific transaction, you can contact support right away with the transaction ID.
With push notifications enabled on the Bajeey app, you'll be notified the moment a deposit or withdrawal goes through. If a payment gets held up for any reason, you'll get a notification for that too — making it easier to resolve issues quickly.
Download the AppMany users find bonuses a little confusing at first — especially the wagering requirements. Simply put, if you deposit ৳2,000 and receive a ৳2,000 bonus, and that bonus carries a 10x wagering requirement, you'll need to place a total of ৳20,000 in bets before you can withdraw.
Wagering requirements for bonuses on Bajeey are relatively straightforward. You can meet them by placing bets on most cricket and football matches. Keep in mind that bonuses don't work the same way across all games — some may have partial contribution rates.
One important thing to remember about promo codes — the code must be entered at the time of deposit; it won't work if added afterwards. New promo codes are posted on Bajeey's official page when available. Don't use codes from third-party sites — they rarely work.
On the topic of cashback, Bajeey offers weekly cashback to regular players. The cashback is credited directly to your wallet and can typically be withdrawn with no wagering requirements attached. It's one of the most popular offers on Bajeey.
This is a very common issue, and it's straightforward to fix on Bajeey. Click "Forgot Password" on the login page, enter your registered mobile number, and an OTP will be sent to you. Once you verify your identity with the OTP, you can set a new password.
A few tips for creating a strong password — use at least 8 characters, mixing uppercase and lowercase letters, numbers, and special symbols. Avoid using your date of birth or phone number as a password, and don't reuse the same password across different platforms.
Account suspensions usually come down to a few reasons — registering with incorrect information, incomplete KYC verification, or suspicious activity. Don't panic if this happens. Check your email first — Bajeey's message will typically explain the reason.
Contact the support team via live chat or email to resolve the issue. If KYC isn't completed, send a photo of your national ID. In most cases, accounts can be recovered within 24 hours.
Bajeey believes betting is a form of entertainment — not a source of income. That's why we encourage every user to play responsibly. You can set your own daily or weekly deposit limits at any time.
Feeling like betting is getting out of control? Use Bajeey's "Self-Exclusion" feature. Once activated, your account will be automatically suspended for a set period. Your well-being and peace of mind are our top priority.
Learn About Responsible Gambling
Our support team is always on hand — reach out whichever way works best for you
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Active 24/7For complex issues or document submissions, reach us by email. You'll get a reply within 24 hours.
support@bajeey.comCheck the FAQ page for quick answers to common questions — most issues are covered there.
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